If you need an emergency call out repair or offer this service, payments to contractors and tradesmen shouldn’t be one fraught with risk for either the client or the appointed company or sole trader. Those demanding upfront deposits to mitigate risk may be covering up liquidity issues or instability, but equally may be worried you are one of the many terrible bad payers which plague the emergency call out market.

Pay-Trade mitigates this two sided risk by providing 100% proof of affordability at outset by a deposit into the FCA Regulated Project Wallet held against a contract (a Pay-Trade contract or a third party uploaded contract) and payments released from the Project Wallet to the company or sole trader once a milestone, stage or project has been completed.

Variations can be agreed online, adjustments made to increase or decrease the Project Wallet amount and projects quickly moved back into progress. This ensures all parties remain protected throughout.

This process ensures the contractor or tradesman is fully protected and has proof of intent to pay and affordability, and ensures the home owner does not release money from the Project Wallet until professionally completed work is delivered.

Call Outs

Protect your emergency call out project and payments

1 - The call out entity submits the project via Pay-Trade for mutual protection and full transparency.

2 – All parties agree to the contract and any drawings and the buyer pays the full project amount, or initial agreed stage amount (for large projects where perhaps the total amount isn’t available) into the Project Wallet. Once the money clears with the Project Wallet, the project is marked as Work In Progress.

3 – The work is carried out to a completed milestone and a payment release is requested by the call out entity. The client can then review the work carried out and release the amount requested by agreeing to and permitting the release of money from the account, or where not happy, raise a dispute for resolution. This request and review process could be done in person on site before leaving the property ensuring immediate release of payment.